Logs

View actual numbers and results of the data synchronization

The Logs and Results can be accessed in two ways:

  1. From the Integrations page: Click on View Logs under the Sync Now/ Copy URL button

  2. From the Projects Navigation Menu: Click on the Logs icon

The Logs page displays the following fields in tabular form:

Field name

Description

Pipe Name

The Integration name

Total

Total number of records processed in that sync

Succeeded

Number of records processed successfully

Failed

Number of records that were not processed

Duration

Time taken for the sync to complete.

API Time

Time taken for an API call in a synchronization

Started At

Time when the sync was started

Finished At

Time when the sync process ended

Status

Status of the sync

View Console button

The Console Log file can be downloaded from here. (The Console Log is defined by the 'Console' statement in the Flow)

Action

  • Reprocess: To reprocess the synchronization with the same data

    • For Batch Processing: Reprocess uses the same date as the data that failed to sync

  • View Detailed Logs:

    Displays either

    • A general log message (as a popup), defined by the 'Logger' statement in the Flow

    • An entity level log message, defined by the 'Step Logger' statement in the Flow

Console Logs

Logs Duration

The duration split up information for every synchronization is displayed upon hovering over the Duration field.

Logs Duration with records
Logs duration with records processed in milliseconds

Logs Filter

The Logs can be filtered based on:

  1. Pipe Name

  2. Entity ID

  3. Status of the Logs

  4. Total records

  5. "Succeeded" and "Failed" records

  6. "Started at" Date range

Important Notes

  • All the date and time entries shown here are displayed in the timezone configured in project settings

  • The View Console button will be displayed and Console messages are logged only when the setting is enabled in the project settings (Click here to go to Project Settings)

  • For Batch synchronization, Console logs greater than 5 MB may be downloaded as a text file

  • Dynamic services will not be able to log more than 5 MB in Console logs

  • Console logs will be automatically deleted except the last 5 days' records.

  • IMPORTANT: Console Log download link is valid only for 5 minutes. You will need to refresh the page to get a new link in the Console Log Area.

Any kind of logs (Logs Summary, Detailed Logs, Console Logs) wil be retained only for two months in Cloras.